Onboarding and Retention (OAR) Update
By Kate Rader, OAR President, Manager, Recruitment Coordination Services, University of Texas Southwestern Medical Center, Dallas, TX
We just celebrated our first year as an ASPR Chapter and now have more than 160 members. Whether onboarding is your main focus or an added responsibility for 2014, the OAR members continue to share information and resources with each other with the goal of developing tried and true best practices.
In the early fall, we surveyed our members with the hope of gaining a greater understanding of what is needed in the onboarding process for medical staff. We were quite pleased with the overall response rate of 38 percent. Not surprising, OAR members continue to have similar needs: tools and resources for furthering or establishing an onboarding program, retention programs and best practices. Chapter leadership will continue to develop our resource library this year and ensure webinars, membership calls and newsletters address the needs of our growing membership.
During our November membership call, we had the opportunity to focus on retention efforts and learn about several initiatives members are undertaking at their institutions. We discovered that amenities like medical practice thank you events, physician concierge services, spouse employment assistance programs, mentoring programs, and physician leadership development are all being employed to ensure physicians acclimate to the practice and community.
In December, Jim Zache, VP Physician Relations & Recruitment, Wheaton Franciscan Healthcare System, presented the webinar "4 in 1. Four Departments, One Process: Recruit, Onboard, Orient and Retain.” Jim provided a wealth of information on all of the processes involved in recruiting physicians. If you missed the webinar, you can view it on-demand from the OAR website.
In 2014, OAR will continue our monthly calls and will also offer quarterly webinars on important topics. We will remain focused on finding ways to improve onboarding efforts and will share best practices with our members.
Consider becoming a part of OAR if onboarding is part of your to-do list!