ASPR Leadership Profile
By Lori Jackson Norris, Physician Recruiter, CHW/Arizona
This is part of a series profiling ASPR Board members and leaders.
Spotlight on Frank Gallagher, Chapter & Regional Relations Co-Chair
When did your current co-chair term begin? November 2009.
What is your current title at work? Senior Physician Recruiter.
What organization do you work for? Baystate Health — a three-hospital system that serves western Massachusetts along with portions of northern Connecticut and southern Vermont.
What do your responsibilities include? I recruit for the majority of our faculty openings at Baystate Medical Center, our system’s flagship academic facility. Over the past couple of years, we’ve also added onboarding and retention duties to our portfolio of services.
How much physician recruitment experience do you have? Eight years.
How long have you been an ASPR member? Seven years.
Which ASPR committees do you participate in? For the past two and a half years, I’ve had the honor of serving as co-chair of the Chapter and Regional Relations Committee. I also serve as President of the Academic In-House Recruiters (AIR) Network, the first official chapter of ASPR.
What is the best part of being an ASPR member? The countless people I’ve met over the years — many of whom I now consider good friends.
Why is it important to you to serve as a committee co-chair? At the time I joined the leadership team, I was hoping to add some ideas and work on projects that would help grow ASPR as an association and the in-house recruiting industry as a whole. I think it’s very important to stay current on the “big picture” items that affect all of us in our day-to-day duties and responsibilities.
What do you think are the one or two most important attributes of a successful physician recruitment professional? Self-confidence and attention to detail.
What brief advice would you give a new physician recruiter? Don’t look for short-cuts and always propose a solution to any problem or obstacle you encounter.
What do you think is the biggest challenge facing physician recruiting today? The supply and demand in the physician recruitment marketplace. I try not to think about the Association of American Medical College’s (AAMC) physician shortage “projections.”
If you could have lunch with anyone past or present, who would it be and why? Elvis Presley — if I have to tell you why, you’ll never understand!
Name one interesting thing many of your colleagues may not know about you. I teach Sunday morning CCD classes at our local church and serve as a member of its Parish Pastoral Council, a leadership body that facilitates the church’s strategic planning process.
What do you believe to be the greatest invention in your lifetime so far? The “Diaper Genie”— my wife, Marcella, reminded me that I would regularly refer to it as “mankind’s greatest invention” when we were using it with our five kids. Thankfully, they are all out of diapers at this point — our oldest is 14 and our youngest is 5.
What was the last book you read or movie you saw? Marcie and I don’t get to watch too many “grown-up” movies, although I remember watching Unknown, starring Liam Neeson, last year. I last read The Heart and the Fist by Eric Greitens, a former Navy Seal who now runs The Mission Continues, a non-profit organization that empowers wounded and disabled veterans to begin new lives of public service.
Do you have a favorite hobby or pastime? I love spending time with my family, along with watching and playing sports.
Do you have a favorite quote or motto? “Destiny is achieved in silence” — although I can’t recall who said it.
Anything else you would like us to know? Joining ASPR was easily one of the best decisions I’ve ever made.