ASPR leadership profile: Maddie Wagner, co-chair, Membership Committee
By Lori Jackson Norris, FASPR, senior physician recruiter, Dignity Health, AZ
When did your current leadership term begin? March 2012
What is your current title in your job? Medical Staff Recruiter
What organization do you work for? Reading Health System, Reading, PA
What do your responsibilities include? I am responsible for recruiting physicians and advanced practitioners for our hospital and specialty practices.
How long have you been recruiting physicians? Five years
How long have you been an ASPR member? Four years
What other ASPR committees do you participate in? Since I have earned fellowship certification, I’m currently helping the Fellowship Committee review and approve the test questions for the certification program.
What is the best part of being an ASPR member? The best part probably is having access to a wonderful group of individuals who are always willing to share best practices.
Why is it important to you to serve as an ASPR leader? I’ve been able to develop professionally because of my ASPR membership, and I see serving as a leader as a way to give back and help others.
What do you think are the one or two most important attributes of a successful physician recruitment professional? There are many attributes that are important if a recruiter wants to be successful. I think the two I find most useful are interpersonal relationship skills and flexibility.
What brief advice would you give to a new physician recruiter? Try not to take things personally. I had a hard time initially when a physician would turn down our offer. I wondered what I could have done differently, when in fact it was nothing I did; we just weren’t the right fit. In today’s environment, physicians are likely to have multiple offers — so you will get a lot of rejections, but every rejection gets you one step closer to finding the person who says “Yes!”
What do you think is the biggest challenge facing physician recruitment today? There just aren’t enough physicians for every opportunity. We all seem to be seeking the same specialty, so it is becoming more difficult to source good candidates and even more difficult to fill positions. The uncertainties we face due to the changes in healthcare that are coming make our jobs even more difficult.
If you could have lunch with anyone past or present, who would it be and why? My Mom. She’s been gone for 10 years and so much has changed in those years. I’d love to have an opportunity to bring her up-to-date on my life — personally and professionally, hear her voice again, and give her a big hug.
Name one interesting thing many of your colleagues may not know about you. I have a twin brother that most people don’t know about.
What do you believe is the greatest invention in your lifetime so far? That’s a tough one as there have been so many — personal computers and laptops, smartphones, CT scans, MRIs, email, hybrid cars, EZ Pass. If I had to pick just one, I’d have to say the World Wide Web is the greatest invention in my lifetime. It has changed our lives in so many ways and will continue to evolve as we develop new technologies.
What was the last book you read or movie you saw? I’m taking classes for web development, so the last books I read were on C++ and HTML programming. Exciting stuff!
Do you have a favorite hobby or pastime? I volunteer for the American Cancer Society’s Relay For Life. I also like to mountain bike or ride on the back of my boyfriend’s Harley.
Do you have a favorite quote or motto? “Grass is grass.” Everyone thinks the grass is always greener on the other side. I’ve found that it isn’t…it’s still just grass.