Monday keynote speaker: David Horsager, M.A., CSP
David Horsager, M.A., CSP, is a business strategist, keynote speaker and author of the National best-seller, The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships and a Stronger Bottom Line. His work has been featured in prominent publications such as Fast Company, Forbes, The Huffington Post, The Wall Street Journal, SUCCESS Magazine and The Washington Post. Through his master’s research, experience as Director of K-Life Inc., and as a founding partner of Special Delivery Productions, Horsager learned firsthand how the world’s most successful people gain and keep the trust of their customers and colleagues.
Horsager’s keynote, The Trust Edge: What Top Leaders Have and 8 Pillars to Build it Yourself, tackles a fundamental, bottom line issue - trust. Without it, leaders lose teams, salespeople lose sales and organizations lose reputation, retention of good people, relationships and revenue. But with trust, individuals and organizations enjoy greater creativity, productivity, freedom and results.
Through academic research and firsthand experience, Horsager has learned what it takes to gain – and keep – The Trust Edge. During his captivating presentation, Horsager combines humor and illustrations with business insight and analysis. He will show you how the little things, done consistently, add up to huge results. Attendees will walk away with concrete steps they can implement immediately to improve their lives and careers.
Stop by the PracticeLink booth in the Exhibit Hall during the Monday morning break to meet David and receive a copy of his book: The Trust Edge.
Wednesday keynote speaker: Joe Flower
With more than 30 years’ experience, Joe Flower has emerged as a premier observer and thought leader on the forces changing healthcare in the United States and around the world. As a speaker, writer and consultant, he has explored the future of healthcare with clients from around the world. For more than 20 years Flower was a contributing editor and columnist at the Healthcare Forum Journal. When the Healthcare Forum became the Health Forum of the American Hospital Association, he went on to contribute a regular column in the AHA’s Hospitals and Health Networks Daily. Flower is a member of the AHA’s Health Forum’s speaking faculty, and serves on the board of the Center for Health Design.
The healthcare market has changed what it means to be a physician in the United States — and more change is coming. From the kinds of physicians recruited, the hiring relationships, even the career avenues open to them — everything is shifting.
Flower will look far beyond the narrow confines of the Affordable Care Act at what is driving change in healthcare in his keynote, Where We Are Headed: Notes From The Future – The Physician in the Next Healthcare. He will explore the real economics of the healthcare market, the radical shift in revenue streams and the impending price crash. He will also connect those driving forces to the shifting state of the market for physicians, so attendees can consider how to shift strategies, alliances, capacities and workflows for the future.
Visit Merritt Hawkins and Staff Care in the Nicollet Promenade after Joe’s keynote to meet him and receive a copy of his book: Healthcare Beyond Reform: Doing it Right for Half the Cost.