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2016 Annual Conference - Session Descriptions
Annual Conference

Monday, May 16 — 9:00 – 10:30 am

Keynote Presentation

The New Normal: Leadership and Preparedness in the 21st Century
Lt. General Russel L. Honoré

It is rare the world produces such a person like Lt. General Russel Honoré, USA (Ret.). As close to a superhero as we can get, Gen. Honoré saved the city of New Orleans from Hurricane Katrina in 2005 by taking charge of military relief efforts and answering the call to action. As an expert on leadership and preparedness, Gen. Honoré discusses what 21st century leaders need in order to succeed. He provides deep insights on being prepared for disaster, and how developing a culture of being prepared is essential in leadership. Being proactive and dealing with disaster before it strikes is at the core of how he operates. The “Category V General” discusses the essential qualities that 21st century leaders need, including the ability to “see first, understand first, and act first.” He believes too often we deal with the “right side” of disaster, or waiting until disaster hits to act, and instead we should deal with the “left side” of disaster — before it strikes. Bold and Insightful, Honoré’s strategies for making the world a better place to live are sure to motivate you to see local, national, and international leadership issues in a new light.


Monday, May 16 — 11:00 am – Noon

1A: The Perfect Doctor
Dr. Amisha Shah, OSF HealthCare; Shaun Sharma, MedMatch; Mark Crockett, MD, FACEP, Verge Solutions

Track
Marketing and Sourcing

Session Description
A young physician jobseeker who has gone through the frustrations of looking for her prefect job has made it her passion to educate those around her who face similar dilemmas, while discussing the benefits for recruiters. Insights from a physician, Healthcare IT professional, and a recruiter.

Learning Objective
Look beyond traditional ways of sourcing candidates by effectively utilizing new digital mediums to source as well as engage with Physicians jobseekers. The attendees will come away with top 10 innovative new resources that are a must in a digital age which are currently being used by the generations of physicians.

Speaker Bio
Practicing Internal Medicine Physician who has a passion for helping her colleges navigating through the frustrations of landing the perfect job. Not only has she gone through the process herself, she has made it her passion to educate those around her looking for jobs, but also the values that are important to employers when hiring.


1B: What’s Culture Got to Do With It? Healthcare Recruiting for Retention, Cultural Fit, and Leadership Propensity
Kathy Jordan, Jordan Search Consultants; Les Jebson, SIU School of Medicine

Track
Recruitment Essentials

Session Description
As the population health paradigm transforms healthcare delivery across the country, healthcare providers and physician leaders are in unprecedented demand. Although organizations and physicians may believe they have found the right match in today's competitive environment, keeping physicians long term proves more challenging. An Association of Staff Physician Recruiters' report disclosed that 45% of searches are to replace a departing provider. According to a recent article exploring physician recruitment trends in the New England Journal of Medicine's Career Center, voluntary turnover for physicians is the highest during the first three years of employment. When factoring recruitment costs, startup costs, and lost revenue of a physician vacancy, the estimated turnover costs can be in access of $1 million per physician lost. While healthcare organizations may be able to recruit for and fill positions, they must prioritize physician retention for their continued financial health.

Learning Objective

  • How to conduct an internal assessment to identify and define their organization's corporate culture
  • How to find physicians, healthcare administrators, and advanced practitioners that will fit in with that corporate culture
  • Interviewing strategies and behavioral assessment techniques that reveal cultural fit
  • The top 10 questions healthcare organizations should ask candidates during an interview to determine cultural fit and leadership interest and style
  • How to identify and screen for specific leadership characteristics
  • Benefits of recruiting for cultural fit and leadership propensity in today's healthcare environment

Speaker Bio
Kathy Jordan is the founder and president of Jordan Search Consultants, a search firm providing innovative healthcare, executive, and higher education recruitment solutions to clients throughout the nation. With almost three decades of professional recruiting experience, Kathy has a thorough understanding of the changing dynamics in the healthcare and higher education industries and has gained a national reputation for her unique recruitment and retention initiatives. Her ability to quickly assess an organization's corporate culture and the professional and personal goals of each candidate produces bottom-line benefits for clients. By partnering with hospitals, medical groups, academic institutions, and healthcare organizations to develop recruitment models designed to meet their goals, Kathy has effectively helped clients reduce time-to-hire, increase retention rates, and reduce recruitment costs. Kathy received her Bachelor's degree in Business and Marketing from Lindenwood University in St. Louis, MO. She has completed multiple hours towards a graduate degree in professional counseling and is an active member of the Medical Group Management Association, American College of Medical Practice Executives, the National Association of Physician Recruiters, and the Women's Business Enterprise National Council. As a member of the National Association of Physician Recruiters, Kathy has served on the Ethics Committee, further demonstrating her passion for maintaining the integrity of the staffing industry. When she is not absorbed in solving client recruitment challenges, as a life-long St. Louis resident, Kathy loves enjoying the amenities of the city. She also enjoys traveling, gardening, spending time with family and friends, volunteering, and mentoring young women in personal and business growth and development.


1C: Shortage of Physicians: A National Perspective
Shane Foreman, 3d Health; Ron Flower, 3d Health

Track
Trends in Healthcare

Session Description
Is there a shortage of physicians today across the U.S.? In what specialties? In what markets? Is there a difference between rural, urban and suburban markets? How will this shortage increase or decrease over the coming years? This presentation will not only answer the questions above, it will help participants better understand the physician specialties and market types that will be most difficult to recruit to over the coming 3, 10 and 20 years.

Learning Objectives
The shortage of physicians across the country. How the shortages differ by physician specialty. Regional and state variations, including rural vs. urban vs. suburban markets. The projected shortage of physicians for the coming 3, 10 and 20 years. The specialty and market type that will be most difficult to recruit to in the coming years.

Speaker Bio
Shane is a noted healthcare entrepreneur, author, and speaker. Shane works with hospitals and health systems to get strategic decisions right— from physicians, to partnerships, to locations, access and opportunities. Shane applies his 25 years of professional expertise and experience to working with clients to define high impact strategies, relationships, and business structures. Shane is also a Co-Founder of Healthcare Valuation Group and an Advisory Board member of Bravado Health. Prior to founding 3d Health and HVG, Shane served as a Director of the consultancy Tiber Group (now Navigant Consulting) in Chicago. He also previously served as Regional Director for Columbia (now HCA); Vice President of Business Development for PhyServ; and Chief Financial Officer with the MSO for Sisters of Charity of the Incarnate Word in Louisiana and Arkansas (now CHRISTUS Health). Shane is also a Co-Founder of Healthcare Valuation Group in Chicago. Shane has contributed with articles, speeches, and/or interviews in numerous publications/forums including ADVANCE, AHRA, AMA, ASPR, Association of Academic Health Centers, AuntMinnie.com, California Radiological Society, CAP Today, Catholic Health Association, CHEF, Diagnostic Imaging, Family Practice Management, Healthcare Financial Management, HealthLeaders Magazine, INSPR, ISPR, ImagingBiz.com, Journal of the Association of Staff Physician Recruiters, Managed Healthcare, RBMA, Radiology Business Journal, SmartBrief, The Dallas Morning News, Today's SurgiCenter, Washington G-2 Reports, and World Research Group. Shane has a B.S. in Accounting from Louisiana College and an MSA in Health Services Administration from Central Michigan University.


Monday, May 16 — 2:00 – 3:00 pm

2A: The Lost Art of Sourcing at Physician Residency Programs
James Tannheimer, Baptist Health - Jacksonville, Florida

Track
Marketing and Sourcing

Session Description
Establish strong, lasting relationships with targeted physician residency/fellowship programs.

Learning Objectives
The objective will be how to build a Physician Residency/fellowship game plan and stick with it. How to effectively communicate with residency/fellowship coordinators (gatekeepers) and chief fellows to get your foot in the door and create a pool of candidates.

Speaker Bio
Jim Tannheimer is the Director of Physician Recruitment at Baptist Health, a locally governed not-for-profit health system with over 500 employed providers based in Jacksonville, FL. Jim joined Baptist in 2013 to enhance the in-house medical staff recruitment program. With more than eighteen years of experience in recruitment, Jim oversees the medical staff recruitment activities and provider credentialing for Baptist Health. Prior to joining Baptist, Jim worked for the U.S. Air Force as a physician recruiter and later developed the in-house physician recruitment program for Provena Health in Chicago, IL. Jim is a Certified Medical Staff Recruiter and an Associate of the Association of Staff Physician Recruiters. He is a member of the Association of Staff Physician Recruiters (ASPR) and the Southeast Physician Recruiters Association (SEPRA). Jim also served in many leadership capacities with the Illinois Staff Physician Recruiter association (ISPR) including President. A native of Bessemer, MI, Jim received a BA in Business Administration from the University of Maryland and an MHA from the University of St. Francis.


2B: OAR Presents: Onboarding New Providers: Alignment with Strategic Growth Objectives
Elizabeth Cook, Carolinas HealthCare System; Christi Miller, LHP Hospital Group, Inc.

Track
Recruitment Essentials

Session Description
Strategic plans will cite physician expansion — through recruitment and/or acquisition — as the means to achieve market growth. But without an effective onboarding effort, practice development fails to meet expectations. Best practice onboarding efforts go beyond the start-up logistics into activities designed to get new practices busy as soon as possible. This session will demonstrate how onboarding is more than a nice thing to do — it is critical to not only ensure the practice minimizes financial subsidies, turnover rates and recruitment costs but also to fulfill the organization's strategic objectives.

Learning Objectives
This session will demonstrate how onboarding is more than a nice thing to do — it is critical to not only ensure the practice minimizes financial subsidies, turnover rates and recruitment costs but also to fulfill the organization's strategic objectives.

Speaker Bio
Elizabeth Cook is a Senior Management Associate for Carolinas HealthCare System based in Charlotte, NC. Elizabeth has over 10 year experience working in the ambulatory and acute care healthcare settings and has been at Carolinas HealthCare System for the last 4 years in various capacities. Her current primary job responsibilities are provider analytics and provider retention throughout the Carolinas HealthCare System. Elizabeth is currently the Education Committee Chair of ASPR's OAR Chapter. She has her Master's degrees in Public Health and Healthcare Administration from the University of North Carolina at Charlotte.


2C: From Compete to Collaborate: The Future of Physician Recruitment in an Era of Integration
Amanda Litzinger, Providence Health & Services; Zakrey Coon, Providence Health & Services

Track
Trends in Healthcare

Session Description
As mergers and acquisitions continue to shape the healthcare landscape, the need for hospitals to develop system integration best practices has become a critical topic within recruitment departments. In this presentation, we will provide how to best navigate recruiting for an integrated health system with varying recruitment processes, leadership expectations, and a shared talent pool.

Learning Objectives

  • Merging recruitment teams and identifying multi-system best practices
  • How to recruit across multiple brands while sharing the same talent pool
  • Navigating multiple brands/health systems with leadership and varying recruitment processes
  • Creating communications to address leaderships and physicians about mergers/acquisitions
  • How to best consult with candidates about navigating a complex health system

Speaker Bio
Amanda Litzinger has been a physician recruiter for two years with Providence Health & Services in Washington State. Amanda joined the department as the health system was integrating with Swedish Medical Group, previously one of the organization's largest competitors. Amanda has since been closely involved with additional system integrations, developing best practices and educational sessions for recruiters in transition. With her background in marketing, and experience in the sensitivity of affiliations and acquisitions, Amanda believes a successful integration starts with the integration of the physician recruitment team. Amanda is an active member of ASPR, and current secretary of NWSPR.


Monday, May 16 — 3:00 – 4:00 pm

Plenary Session

Physician Compensation - Plans, Designs, and Trends
Ken Hertz, MGMA

Session Description
How physician compensation is determined can reward productivity, encourage teamwork and improve the quality of patient care. A well designed compensation methodology will recruit and retain the right physicians and align incentives that contribute to the organization’s success. This presentation will explain how to utilize survey data to create a compensation model for recruiting physicians. By determining which benchmarks to use, the attendee will be able to explain the plan to a potential recruit with justification of the offer and develop a plan that meets the employer’s needs. Compensation models will be described based on the expense and revenue models. The designs can be modified based on what work is compensated (clinical, research, teaching and service), what should be encouraged (productivity, outcomes, quality, patient satisfaction and leadership) and the level of evaluation and reward (individual, department or specialty, total practice). Trends in compensation will be shared from national survey data collected for 2014-15.

Speaker Bio
With more than 40 years of management experience, Kenneth T. Hertz, FACMPE, has held numerous leadership positions in small and large healthcare organizations in primary care, multispecialty care and large integrated systems. His consulting work encompasses a broad range of services, including operational improvement and practice analysis, strategic planning, organizational development and strategic marketing. Ken has won numerous advertising and marketing awards during his career. He is also the recipient of the ACMPE 2005 Edward B. Stevens Article of the Year Award for his article, “Front office: Asset or liability?” Ken is a popular speaker for national, regional and local programs. He has authored and provided interviews for numerous articles on strategic planning, physician leadership and governance issues.


Tuesday, May 17 — 9:00 – 10:30 am

Keynote Presentation

Relationship Revolution - Building Better Connections in the Digital Age
Seth Mattison, Founder, CMO, FutureSight Labs

In today’s super-wired, highly digital society, humans still crave social interaction and relationships. In business, creating strong relationships is the key to achieving success, both individually and as an organization. What’s the secret for cultivating successful relationships, particularly in business? As more and more of lives play out virtually, connections can sometimes feel less than fulfilling. From Facebook to LinkedIn, Twitter to Foursquare, it’s important to remember just how powerful it can be to reach beyond the fiber optics and make that physical connection. By balancing the time and energy we spend in both the physical and virtual space we can create deeper and more meaningful connections. Seth will explore 5 key insights that will equip you for building better, stronger, more authentic relationships in the new world of work.

Attendees gain:

  • Insights on the roadblocks preventing us from forming meaningful relationships in the digital age.
  • New perspectives on the power of empathy, authenticity, and vulnerability to foster lasting bonds.
  • A road map for nurturing and growing lasting relationships.

Tuesday, May 17 — 11:00am – Noon

3A: Factors Involved in Recruiting and Retaining Physicians in Rural Areas
Patrick Youngblood, Veterans Healthcare Administration

Track
Marketing and Sourcing

Session Description
Finding physicians to practice in rural locations has always been a difficult task.Because of the lack of quality providers the care available to the members of the community is often unavailable in their communities.There are multiple reasons why physicians do not want to relocate and remain in a rural community.I believe some are included in the following factors (a) state of the art equipment available, (b) diverse practice opportunities, (c) competitive salary, (d) opportunities for spousal employment, (e) easy access to airports, (f) schools for children, (g) availability of other providers and specialists, and (h) time off.

Learning Objectives
Individuals should be able to identify the factors involved and the barriers that keep physicians from relocating to rural areas. We will discuss the factors that I have learned through my research as well as share the experiences through the individuals in the breakout. It is my hope that after this session people will be able to identify the objection, validate and overcome any concerns potential candidates and families may have.

Speaker Bio
Patrick is currently the National Healthcare Recruiter for the Veterans Healthcare Administration. Prior to this position he was an Executive Recruiter for Dyncorp International, responsible for filling positions in Afghanistan and Iraq. Patrick has retired from the Air Force with over 20 years in physician recruiting experience. He has been involved in strategic planning and recruiting for rural facilities throughout Texas. Having grown up in a rural setting in Western Maryland, Patrick understands the impact of having, or not having, a local physician can have on a community.


3B: Avoiding the Pitfalls of Recruiting to a Practice
Tiffany Evans, Aultman Health Foundation

Track
Recruitment Essentials

Session Description
Many challenges arise from one recruitment initiative to another. Being able to identify potential barriers and develop a strategy for avoiding them is crucial to a successful recruitment. This interactive presentation is geared towards both novice and veteran recruiters. It is designed to assist you in recognizing recruitment pitfalls and instruct you on making necessary changes to the process in order to avoid a collapse during the recruitment.

Learning Objective

  • Define their role and scope during the recruitment process
  • Illustrate their recruitment process and explain it to the key stakeholders
  • Proactively prepare for the recruitment initiative
  • Identify various barriers to recruiting to a practice
  • Develop strategies to overcome the recruitment barriers.

Speaker Bio
Tiffany Evans is Director of Physician Recruitment and Relations at Aultman Hospital, a 670-bed facility in Canton, OH. A dietitian by training, she became a recruiter in 2011 while nearing the completion of her Masters degree in organizational leadership and was appointed director in 2014. Her many responsibilities include medical staff planning, physician contracts, and recruitment/retention for all practices at Aultman. Admittedly, her recruitment process is far from perfect, but she is always learning from her experiences and is ready to prepare you with information for successful recruitment initiatives at your organization.


3C: Filling the Coverage Gap through Advanced Practice Recruitment
Aaron Blatt, VISTA Staffing Solutions, Kurt Scott, VISTA Staffing Solutions

Session Track
Trends in Healthcare

Session Description
Aaron leads a discussion about the changing landscape of Advanced Practitioners and their role within healthcare. Learn about the four pillars’ of AP Recruitment, and determine where and when APPs can fit into their facilities. Participants will leave with resources and handouts to help determine the extent Advanced Practitioners can practice by state, as well as thought-provoking questions to help figure out where Advanced Practitioners can fit into their facilities.

Speaker Bio
Aaron Blatt is the Division Manager of VISTA’s Advanced Practice team. A graduate of the University of Montana, Aaron earned both a degree in Biology and his MBA. With his education and background in medical sales, he was the perfect candidate to take on this emergent team. Responsible for the explosive growth of VISTA's Advanced Practice division since taking it on in 2014, the team continues to thrive under Aaron's expertise and direction, placing advanced practitioners in all specialties in locum tenens and permanent positions.


Tuesday, May 17 — 1:30 – 2:30pm

4A: Sourcing: Bait the Hook, Throw in a Line… YOU’VE GOT A BITE, Now What?
KC Fleming, Great River Health Systems

Track
Marketing and Sourcing

Session Description
Fact based presentation telling the story of our success at GRHS. If you can recruit to Burlington, IA, you can recruit to anywhere. Building a new recruiting program or learning the ropes as a new recruiter. Or why you should treat NP's and PA's like MD's or DO's.

Learning Objectives
Have multiple take aways to implement upon returning from the conference. No matter which of the above topics are covered, I will offer usable tips.

Speaker Bios
KC Fleming is in his 6th year as the Medical Staff Recruiter at Great River Health Systems in Burlington, IA. KC built the in house recruiting program from the ground up and has brought over 100 providers to GRHS during his tenure. KC has a background in broadcasting and pharmaceutical sales and has used this combination of sales, marketing and healthcare experience to develop a very successful recruiting program. During his radio and television career that spanned two decades, KC did everything from a Morning Show on "Big Country 103" to covering local news and sports as well as many Chicago sports teams during his time at CBS in the Windy City. KC is very comfortable on stage. He has hosted everything from Country Concerts to Cooking Shows in front of thousands of people. Besides his responsibilities with GRHS, KC is the Voice of the SCC Blackhawks Men's Basketball team, does high school sports play by play and is on the board of the Convention and Tourism Bureau, the Vice President of the Burlington Area United Way and volunteers and emcees at a number of events, He is a graduate of the University of Iowa and is as big of a Hawkeye Fan as you'll find. He is married to Beth, has two step kids, Riley and Ryan, and a 2 year old daughter, Rowan. In his spare time, you'll likely find KC on the golf course, or out on his motorcycle, bicycle or boat. He and his family also enjoy travel. KC loves Burlington and is thrilled to be part of imporoving the regions health.


4B:Ensuring Success: Effectively Supporting the Start-Up of New Recruits
Moderator: Allison McCarthy, Barlow McCarthy

Panelists:
Dr. Michael Randle, Chief Medical Officer Colorado Health Medical Group
Britney Broyhill, DNP, ACNP-BC, NP Fellowship Director Carolinas HealthCare System
Dr. Jon Barlow, Orthopedic Surgeon The Ohio State University Wexner Medical Center
Robert Calway, SVP, Southwest Region Atrium Health

Track
Recruitment Essentials

Session Details
A panel discussion surrounding the following themes related to provider onboarding and practice development: 1) What stages of practice development are important to the onboarder/onboarding team? 2) What are the different stages of the development process? 3) How will the shift from employed provider to group practice effect the onboarding process and practice development?

Learning Objectives
Participants should be able to identify how their role as an onboarder directly relates to practice development and the providers' ability to generate revenue and build a patient panel in a successful, timely manner.

Speaker Bio
Allison McCarthy is an industry leader in the areas of medical staff development, physician recruitment, onboarding and relations, and physician focused research. She has facilitated numerous client engagements through physician needs analysis projects; physician recruitment and retention program advancements; and strategies targeting the physician customer. Named as the "Strategist of the Year" by the New England Society for Health Care Strategy, Allison is a frequent speaker, presenting at conferences sponsored by several state and regional health care strategy associations. She is the author of A Practice Development Primer and Leader's Guide to Physician Recruitment, in addition to publishing white papers and articles for several health care journals, newsletters and other publications.


4C: Physician Recruiting in 2016: Competitive Times Call for Data-Driven Measures
Michelle Reed, SkillSurvey

Track
Trends in Healthcare

Session Description
Physician recruiters have too much riding on new hires to get caught up in a game of phone tag during the reference checking process. Hear SkillSurvey's CMO, Michelle Reed, detail how one major healthcare system with a small team of recruiters used online reference checking to gain data-driven insights into candidates and went on to hire some of the country's most in-demand physicians ahead of the competition.

Speaker Bio
As Chief Marketing Officer at SkillSurvey, Michelle is responsible for the development, management, and execution of the company's overall marketing strategy. During her more than two decades of experience, Michelle has acquired a breadth of knowledge in a variety of marketing disciplines across software, cloud and service technology offerings. Prior to joining SkillSurvey in 2014, Michelle served as CMO at Ellucian, a global higher education technology and service provider for colleges and universities around the world. While with Ellucian, she led one of the most successful marketing launches in the history of the company.


Wednesday, May 18 — 9:45 – 11:00am

5A: How To Eat An Elephant - Mobility & Social Media in Physician Recruiting
Steven Jacobs, Physician Recruiter, WellSpan Health

Session Track
Marketing and Sourcing

Session Description
This presentation will demonstrate that the design & implementation of a social media campaign is attainable & possible with technological advances & good planning. No matter the size or budget the ability to engage in mobile technology & social campaigning can be accomplished. We will discuss developing a social media campaign/strategy/protocol, technologies, & applications. We will demonstrate how to assess mobile capabilities & look at examples of best practices across multiple platforms.

Learning Objectives

  • Assess mobile capabilities of current website
  • Create a social media strategy for their organization
  • Learn the fundamentals of growing a social media audience/presence
  • Demonstration of a live Twitter trend

Speaker Bio
Steve Jacobs has been a manager and director of physician recruiter for the past 14 years. He started his career as a physician recruitment consultant in 2003 before moving to an in-house position in 2008. Currently, Steve is a physician recruiter for WellSpan Health in York, PA. Over the years Steve has consulted with large hospitals, multi-specialty groups, single specialty practices and clinic systems throughout the US. His skillset includes physician recruiting, compensation analysis, immigration visa processing, contracting, social media, onboarding, retention, recruiting consultation, process analysis, medical staff development, and succession planning. In 2008 Steve became a member of the Association of Staff Physician Recruiters and achieved lifelong fellowship certification as an ASPR fellow in 2011. He sits on the Fellowship & Journal committees of ASPR and is one of the members responsible for writing questions for the 201 module of the original fellowship exam and is now involved in the subsequent re-write of the module. Steve contributes articles to the ASPR journal and has written on topics ranging from interviewing to social media. Steve sits on the board of directors for the Mid-Atlantic Recruiters Association as its secretary and membership committee chair. He is also involved in the inaugural mentorship program MAPRA has put together for its members. Steve has presented a variety of social media topics over the years. Notably at PracticeMatch in New Orleans and Miami, MRRN in Lansing, MI, ASPR in Los Angeles and the Physician Recruitment & Retention Summit in Philadelphia. Steve has a Bachelor's degree in psychology from UC Irvine in Irvine, CA and a Master's degree in clinical psychology from Alliant University in San Diego, CA. Steve lives in Lititz, Pennsylvania with his wife of 15 years, Laura and their 3 children Lauren (19), Ben (14) and Emma (8).


5C: The Business of Healthcare: A Primer
Andrew Thompson, Provider Compensation Solutions

Session Track
Trends in Healthcare

Session Description
Healthcare is complex, confusing and ever-evolving. This down to the core presentation will provide participants with a plain-language foundational understanding of the business influences that impact the world around us and how we do our jobs. Make no mistake, these are the underlying facets that drive the decisions that drive us all crazy!

Speaker Bio
Andrew is a seasoned Physician Practice executive who provides consulting services and education to physician practices, integrated delivery systems and hospitals on provider compensation design and implementation, market compensation analysis and trends and contract negotiation assistance. Andrew provides these services in addition to functioning as the Chief Operating Officer of a large integrated physician group practice. The experience he brings his clients is first hand. He enjoys speaking to local, regional and national groups on topics related to physician employment and compensation.


Wednesday, May 18 — 11:00am – Noon

6A: So You Hired an IMG… The Basics Plus
Elissa Taub, Siskind Susser PC

Track
Marketing and Sourcing

Session Description
For years, you've heard all about J-1 waivers and H-1Bs. But what happens after you have onboarded your foreign national physician? This seminar will cover the various paths toward permanent residence (green cards) that physicians and their employers may take. Learn about labor certifications, national interest waivers, EB-1 petitions and more. Also learn how the green card process interacts with your physicians' current immigration status, and how it can be used to attract and retain physicians. Current events in immigration as they relate to the green card process will be covered.

Learning Objectives
Understand the green card process and how it affects their ability to hire and retain foreign national physicians. Use immigration as a retention tool for foreign national physicians.

Speaker Bio
Elissa Taub is an attorney with Siskind Susser PC, where she represents clients in all aspects of physician immigration. Elissa has authored several articles and spoken on panels related to physician and business immigration and is regularly invited to present on immigration matters. Elissa is a member of the American Immigration Lawyers Association (AILA) and has served on its Healthcare Professionals Committee. She also is an active member of the IMG Taskforce, a bar association devoted to the advancement of physician immigration. Elissa has been honored for several years in the annual Who's Who Legal — Corporate Immigration. Elissa earned her law degree from Villanova University, where she graduated magna cum laude, and her Bachelor's Degree from Washington University in St. Louis.


6B: From Stethoscope to iPad. Physicians’ Focus has Changed with Each Generation, Has Your Recruitment? How to Source, Hire and Onboard to Every Generation
Dave Dertien, Avera Marshall Regional Medical Center

Track
Recruitment Essentials

Session Description
Generation after generation, the need for physicians has not changed, but with each generation the physician has! From the Builders, Baby Boomers, Gen X-ers and Gen Y-ers to the next generation, each physician brings his or her own unique challenges, needs and background for the Physician Recruiter to understand. This presentation will help you better understand each generation group, focusing on the facts, history, statistics, myths and behaviors of physicians. This presentation will equip you with the tools needed to successfully recruit, hire and retain each generation of physicians to your organization.

Learning Objective
Upon completion of this activity, participants should be able to understand the generation of Physician they are recruiting. Using this knowledge the Physician Recruiter will be able to successfully communicate and relate to each generation of Physician. Creating a working relationship and strategy to help source, hire and onboard.

Speaker Bio
Dave is currently a Physician Recruiter with the Avera Medical Group at the Avera Marshall Regional Medical Center located in Marshall, Minn., and has been successfully recruiting for three-plus years. He has been part of the Avera Health system for over six years previously as a trainer, where his expertise was in the development and presentation of training programs focusing in areas of Human Resources including generational differences, conflict management, change management, team building, employee relations and other business topics designed for staff and leadership. With over 10 years of Human Resources experience as a professional/technical recruiter, Dave has successfully transitioned his skills and expertise into Physician Recruitment.


6C: Succession Success - Real-Time Strategies for an Aging Physician Workforce
Jennifer Moody, ECG Management Consultants

Track
Trends in Healthcare

Session Description
Health care organizations are preparing for a tidal wave as a large segment of the physician workforce prepares for retirement. This session will explore strategies that organizations have utilized or are currently deploying to offset this anticipated demographic change. From practice acquisitions and advanced practice provider deployment to succession planning and physician impairment issues, attendees will evaluate the benefits and challenges of several potential solutions and come away with planning tools and fresh ideas to implement within their own organizations.

Learning Objective

  • Evaluate challenges to an organization's physician workforce
  • Identify several strategies to plan for succession and transition physicians in the later years of practice.
  • Take home tools for risk assessment and succession planning.

Speaker Bio
Jennifer is a dynamic healthcare strategist with a wide-ranging knowledge of physician workforce planning, medical staff development, and provider practice trends. ECG clients value her guidance on health system market planning and physician staffing issues. Prior to joining ECG, Jennifer helped found AmeriMed Consulting and served as the firm's Managing Principal for 15 years. She has completed projects for more than 300 health systems, hospitals, and physician organizations, helping them define goals and craft implementable solutions to challenges in physician recruitment, market development, strategic planning, managed care, and physician clinical operations to position their organizations for success in an evolving healthcare landscape.


Fellowship Modules

Associate/101 Training

Program Description:
This program is the first in a three-part series leading to Certification as a Fellow of the Association of Staff Physician Recruiters (FASPR). The program will provide a foundation for new physician recruiters and serve as a refresher for seasoned recruiters. Taking and passing the 101 exam qualifies one as an Associate of the Association of Staff Physician Recruiters (AASPR).

Sunday, May 15 — 8:00 am – 4:30 pm

Getting Organized for Recruiting
Scott Lindblom, FASPR, SSM Health

Session Description:
Learn what tools and processes you need to get organized for successful physician recruitment. Discussion includes position justifications, manpower plans, recruitment committees, and tools for sourcing and screening candidates.

Speaker Bio
Scott M. Lindblom, FASPR, is the System Director of Physician and Provider Recruitment for SSM Health. With over 29 years of experience in medical staff recruitment, retention and relations, Scott oversees the physician and provider recruitment for SSM Health. Scott previously served as Dean Clinic’s Director of Medical Staff Services from April of 1990 to August of 2014. Scott led the implementation and development of two successful in house physician recruitment programs based at Fairview Hospital and Healthcare Services in Minneapolis, Minnesota and Dean Clinic in Madison, Wisconsin.


The Magic of Sourcing
Marjorie Vermeulen-Creagh, FASPR, Lake Health

Session Description:
Review cutting-edge sourcing methodologies including databases, mailings, print ads, Internet postings, social media, and much more. Understand how current physician training trends and demographics impact your marketing efforts.

Speaker Bio:
Marjorie Creagh has worked in healthcare for almost 20 years. She is the Director of Clinician Recruitment for JSA/DaVita Healthcare Partners in Florida. She previously was Director of Physician Recruitment at American Hospital in Dubai in the Middle East, and Manager of Physician Recruitment at Lake Health in Ohio. She also worked as a Financial Counselor for a hospital system in Texas and was an international flight attendant for American Airlines based in New York, Dallas/Fort Worth and Chicago.

Marjorie was one of the first Fellows at ASPR and is a re-certified Fellow and a member of the Fellowship Committee. She is also a certified LEAN recruiter and a Recertified Medical Staff Recruiter.

She was born and raised in the Netherlands, has 2 amazing sons, holds a Bachelor’s Degree and is currently finishing her MBA in healthcare administration.


The Magic of Sourcing - Part Deux - Social Media
Steven Jacobs, FASPR, Kaweah Delta Health Care

Session Description:
This presentation assesses the mobile capacity of an organization’s website and the strategy of building, integrating and maintaining a social media presence for the purposes of sourcing candidate and disseminating information regarding positions.

Speaker Bio:
Steve Jacobs has been a manager and director of physician recruiter for the past 14 years. He started his career as a physician recruitment consultant in 2003 before moving to an in-house position in 2008. Currently, Steve is a physician recruiter for WellSpan Health in York, PA. Over the years Steve has consulted with large hospitals, multi-specialty groups, single specialty practices and clinic systems throughout the US. His skillset includes physician recruiting, compensation analysis, immigration visa processing, contracting, social media, onboarding, retention, recruiting consultation, process analysis, medical staff development, and succession planning. In 2008 Steve became a member of the Association of Staff Physician Recruiters and achieved lifelong fellowship certification as an ASPR fellow in 2011. He sits on the Fellowship & Journal committees of ASPR and is one of the members responsible for writing questions for the 201 module of the original fellowship exam and is now involved in the subsequent re-write of the module. Steve contributes articles to the ASPR journal and has written on topics ranging from interviewing to social media. Steve sits on the board of directors for the Mid-Atlantic Recruiters Association as its secretary and membership committee chair. He is also involved in the inaugural mentorship program MAPRA has put together for its members. Steve has presented a variety of social media topics over the years. Notably at PracticeMatch in New Orleans and Miami, MRRN in Lansing, MI, ASPR in Los Angeles and the Physician Recruitment & Retention Summit in Philadelphia. Steve has a Bachelor's degree in psychology from UC Irvine in Irvine, CA and a Master's degree in clinical psychology from Alliant University in San Diego, CA. Steve lives in Lititz, Pennsylvania with his wife of 15 years, Laura and their 3 children Lauren (19), Ben (14) and Emma (8).


Screening Candidates: The Good, the Bad, and the Ugly
Mike Griffin, FASPR, Allina Health

Session Description:
Understand how comprehensive screening, credentials verifications, and background investigations can help ensure a successful match and reduce turnover. Learn to screen candidates and identify red flags throughout the recruitment process.

Speaker Bio:
Michael Griffin is a Clinical Recruiter for Sound Physicians a Performance Management Company operating 200 Hospitalist programs in 32 states in addition to Intensivist, Post Acute,Transitional Care and Emergency Medicine programs. He has a successful 30 year track record in healthcare human resources and physician recruitment. Michael has developed and managed multiple recruitment departments for health systems, health plans, hospitals, and academic medical centers. He is a Past President of ASPR, and member since 1991 serving on the board of directors,education, marketing, strategic planning and website committees. He is currently Co- Chair of the ASPR Fellowship Committee. His educational background includes a Masters in Health Services Administration. He is certified as a Senior Professional in Human Resources(SPHR) and a FASPR. Notable accomplishments include the development of three physician recruitment departments, recruitment in all specialties including Physician and Administrative leaders.


Impressive Interviews: Rolling Out the Red Carpet
Christine Bourbeau, FASPR, St Francis Hospital & Medical Center

Session Description:
Create personalized and positive interview experiences for your candidates! Session focuses on preinterview planning and itinerary development to address the professional and personal needs of the physician and their family.

Speaker Bios:
"Christine Bourbeau is the Director of Physician Recruitment at Saint Francis Hospital and Medical Center, in Hartford, CT. She has over 30 years of experience working in the healthcare marketplace. For the past 20 years she has successfully recruited healthcare professionals for Connecticut area hospitals. Christine has also been instrumental in the development of in-house recruitment and liaison programs.
As a former member on the Board of Directors for ASPR she has been instrumental in the development and growth of the organization and has acted as the co-chairperson for their Educational Committee. Christine is also the founder and former President of the Northeast Physician Recruiters Association (NEPRA). Christine is a Fellow of ASPR (FASPR), which exemplifies commitment to continuing education and excellence in the discipline of physician recruitment. "


Physician Immigration Primer
Robert Aronson, Fredrikson & Byron, P.A.

Session Description:
Discover how you can employ Foreign Medical Graduates. Learn about J1 and H1B visas and get practical advice on how to make immigration work to assist your recruitment program.

Speaker Bio:
Robert D. Aronson is a Shareholder and Immigration Attorney in the law firm of Fredrikson & Byron, P.A., located in Minneapolis. He is a nationally recognized figure for his immigration work with International Physicians and he is a long-time friend of ASPR. Among his honors: he has written over 70 articles largely on IMG immigration matters; he was Immigration Legal Advisor for the Council of Graduate Medical Education (COGME), the advisory body to the Secretary of HHS on U.S. healthcare policy; he was the Editor-in-Chief of The Physician Immigration Book, which is the most authoritative work on IMG immigration; he founded and was the first chair of the International Medical Graduate (IMG) Taskforce. Mr. Aronson is a graduate of the Indiana University School of Law and was a Fulbright Fellow at the law schools of Harvard University and Moscow State University.


Establishing a Recruitment Budget
Chris Kashnig, FASPR, Dean Clinic

Session Description:
Learn how to develop a realistic physician recruitment budget and how to determine your recruiting costs per physician hired. Understand variations in expenses between rural/urban and primary care/specialty recruitment.

Speaker Bio:
Christopher Kashnig joined Dean Clinic in Madison, WI as a Physician Recruiter in 2008. He has over 25 years of physician recruitment experience, including ten years with Christie Clinic in Champaign, IL and four years with Mercy Medical Center in Oshkosh, WI. In both cases Chris developed the in-house physician recruitment program. Chris is currently a member of the Chapter & Regional Relations Committee of ASPR and active in the Wisconsin recruiters association. Prior to becoming a physician recruiter, Chris worked as an Administrator with the Medical College of Wisconsin in Milwaukee and briefly as a stockbroker.
A native of Green Bay, Chris has a BA from the University of Notre Dame and both an MS and MBA from the University of Wisconsin-Milwaukee. He is a Fellow of ASPR and a Certified Medical Staff Recruiter.


Diplomate/201 Training

Program Description:
The 201 module is the second in a three-part series leading to Certification as a Fellow of the Association of Staff Physician Recruiters (FASPR). This module will build upon your knowledge base gained in the 101 Module and provide additional knowledge and expertise in the field of physician recruitment and retention. Taking and passing the 101 and 201 exams designates one as a Diplomate of the Association of Staff Physician Recruiters (DASPR).

Saturday, May 14 — 7:30 am – 5:00 pm

Advanced Practice Provider Recruitment
Lynne Peterson, FASPR, Fairview Health Services

Session Description:
Obtain knowledge on demographics, licensing, and scope of practice of Physician Assistants, Nurse Practitioners, and Certified Nurse Midwives. Learn about effective sourcing and compensation trends for advanced practice provider recruitment.

Speaker Bios:
Lynne Peterson is the Director of Physician Recruitment for Fairview Health Services an integrated health system located in Minnesota. Lynne and her team also work closely with Fairview’s academic partner, the University of Minnesota, assisting the University with their recruitment needs for Advance Practice Providers and Fairview related Academic Physician positions. Lynne has been in the Physician Recruitment industry since 1991 and joined the Association of Staff Physician Recruiters in 1995. During Lynne’s time as a member of ASPR, she has had an impressive background of service to ASPR as past Secretary of the Board, former Co-Chair of Strategic Planning and Bylaws committee and by participating in the Education and Benchmarking committee over the years. She was also Co-Chair of the Fellowship committee, which advanced the organization’s educational opportunities and certification process for our members. She currently holds the position of VP of Governance on ASPR’s Board of Directors.


Provider Compensation and Incentive Plans
Scott Lindblom, FASPR, SSM Health

Session Description:
Learn how to use compensation surveys and understand current trends in compensation plans. Understand how physician compensation and incentive plans are influenced by practice type and characteristics.

Speaker Bio:
Scott M. Lindblom, FASPR, is the System Director of Physician and Provider Recruitment for SSM Health. With over 29 years of experience in medical staff recruitment, retention and relations, Scott oversees the physician and provider recruitment for SSM Health. Scott previously served as Dean Clinic’s Director of Medical Staff Services from April of 1990 to August of 2014. Scott led the implementation and development of two successful in house physician recruitment programs based at Fairview Hospital and Healthcare Services in Minneapolis, Minnesota and Dean Clinic in Madison, Wisconsin.


The Offer: Selling it — Closing it — Keeping it Closed
Marci Jackson, FASPR, Marshfield Clinic

Session Description:
Discover how to manage expectations and what’s important in negotiation and reaching consensus. Understand agreements including letters of intent, offer letters, contracts and the components of these agreements.

Speaker Bio:

Marci Jackson, FASPR, is currently the Physician Recruitment Manager at Marshfield Clinic, a 700+ physician multispecialty group in Marshfield, Wisconsin. Marci has over 20 years’ experience in physician recruitment, with both non-profit and for profit clinics in Nevada, Minnesota, and Wisconsin. Marci has served as member at large on the Board of Directors, as well as treasurer, vice-president and president of ASPR. She is past co-chair of the Fellowship Program Committee, and still serves as a lead for testing, has served on the Education Committee since 1995, as well as other committees, and serves as faculty in the ASPR Fellowship program.


Relocation Policies: Rules of the Road
Christine Bourbeau, FASPR, St Francis Hospital & Medical Center

Session Description:
Understand the critical components of a relocation policy and procedure and receive templates to create your own. Gain knowledge on IRS regulations and which relocation expenses are taxdeductible.

Speaker Bio:
Christine Bourbeau is the Director of Physician Recruitment at Saint Francis Hospital and Medical Center, in Hartford, CT. She has over 30 years of experience working in the healthcare marketplace. For the past 20 years she has successfully recruited healthcare professionals for Connecticut area hospitals. Christine has also been instrumental in the development of in-house recruitment and liaison programs.
As a former member on the Board of Directors for ASPR she has been instrumental in the development and growth of the organization and has acted as the co-chairperson for their Educational Committee. Christine is also the founder and former President of the Northeast Physician Recruiters Association (NEPRA). Christine is a Fellow of ASPR (FASPR), which exemplifies commitment to continuing education and excellence in the discipline of physician recruitment.


Onboarding: Welcome to the Team!
Donna Ecclestone, FASPR, Duke Medicine

Session Description:
Learn what components are required and how to implement an effective physician orientation and onboarding program. Receive valuable forms including orientation checklists, evaluation surveys, and physician exit interview surveys.

Speaker Bio:
Donna Ecclestone, FASPR, is the Director of Physician Integration/ Onboarding at Duke, She has 20 years of recruitment experience in both the in-house and contingency arenas. She has been a member of ASPR for ten years and is currently serving as ASPR Secretary and on the ethic committee.


Retention Matters
Laura Screeney, FASPR, New York-Presbyterian

Session Description:
Obtain practical advice and examples on developing a retention program for your organization. Review physician satisfaction and causes of physician turnover. Learn what benefits are important to physicians.

Speaker Bio:
Laura Screeney, FASPR, has been a leader in the in-house Physician Recruitment industry for over 25 years.
Laura recently joined New York-Presbyterian to develop an in-house physician recruitment program. With roots dating back to 1771, New York-Presbyterian is one of the most comprehensive healthcare delivery systems in the US, New York City-based New York-Presbyterian is routinely recognized as a leader in medical education, research and clinical care.
Prior to her new role at New York-Presbyterian, Laura was responsible for the development and direction of in-house Physician Recruitment programs for healthcare organizations from coast to coast: Northwell Health (formerly North Shore-LIJ). the US Army at Fort Huachuca, AZ, the Alaska Native Medical Center, Atlantic Health System, Lifetime Health Medical Group, Kaiser Permanente and HIP Health Plan.
As a charter member of the Association of Staff Physician Recruiters (www.aspr.org ), and a charter Fellow of ASPR, Laura has played an integral role in the organization’s development and growth. As current ASPR President, Laura is actively involved in a number of ongoing strategic initiatives for the organization.


Physician Recruitment 301 Module

Program Description:
This program is the final of a three-part series leading to Certification as a Fellow of the Association of Staff Physician Recruiters (FASPR). The program will provide higher level education and build upon the knowledge gained in the 101 and 201 Modules. Taking and passing the 101, 201, and 301 exams certifies one as a Fellow of the Association of Staff Physician Recruiters (FASPR). Becoming Certified as a FASPR demonstrates a commitment to continuing education and excellence in the discipline of physician recruitment.

Sunday, May 15 —8:00 am – 5:00 pm

Human Resources for Provider Recruitment
Scott Manning, FASPR, District Medical Group (DMG)

Session Description:
Comprehensive review of Affirmative Action, employment law, and potential litigation. Discuss harassment, discrimination, wrongful discharge, negligent referencing, and inappropriate interviewing. Learn about regulatory agencies, compliance reviews, and potential penalties.

Speaker Bio:
Scott Manning is the Director of HR/Provider Recruiting for District Medical Group in Phoenix AZ. Scott has successfully navigated a dual career track which includes 25+ years of experience in both his fields of expertise. He has achieved professional certification as both a FASPR and an SPHR. He is a "charter member" of ASPR and has held multiple leadership roles including a 3 year term as President and served seven years on the ASPR Board. He has been a frequent speaker/contributor at ASPR conferences and in the Fellowship program.


Physician Contracts and Stark/Anti-Kickback Regulations
Mills Fleming, Hunter Maclean

Session Description:
Understand the Physician Self-Referral Law ("Stark") and Federal Anti-Kickback Statute. Gain an understanding of the key regulatory bodies and applicable sanctions and penalties for violations.

Speaker Bio:
Mills Fleming chairs HunterMaclean’s health care law practice group and has particular expertise in legal and regulatory issues affecting physician recruiting, employment and fraud and abuse compliance. Mills is a past president of the Georgia Academy of Healthcare Attorneys and a member of the American Health Lawyers Association and the health law section of the State Bar of Georgia and the American Bar Association.
Mills is included in the most recent editions of The Best Lawyers in America and Chambers USA and received an “AV-Preeminent” (highest) rating from Martindale-Hubble. He has also been recognized by Georgia Trend Magazine as a "Legal Elite".
He writes and speaks frequently on health care law issues and is co-editor of the Georgia Hospital Association’s Hospital Law Manual (5th edition). He also published an article on the final HIPAA privacy rules for the American Bar Association’s American Law Institute and authored the chapter “New Government Scrutiny Demands New Strategies for Health Care Clients” for the book Health Care Law Enforcement and Compliance (2011). He co-authored “Community Health Needs Assessment Requirements for Tax-Exempt Hospitals” (May 2015) for the American Health Lawyers Association, a national trade group which represents over 10,000 health care attorneys in the U.S.
Mills graduated from the University of Florida with a B.A. in 1986 and a J.D. in 1989. He began his legal career at HunterMaclean, served for three years as general counsel with a large hospital system, and returned to HunterMaclean in 1995. Earlier this year, the Chief Justice’s Commission on Professionalism and the State Bar of Georgia honored Mills with the Justice Robert Benham Award for Community Service. Since 1998, this award has been presented to honor lawyers and judges in Georgia who have made significant contributions to their communities and demonstrate the positive contributions of members of the Bar beyond their legal or official work.


Medical Staff Development Plans
David Andrick, FASPR, Wilson Health

Session Description:
Learn why medical staff development plans are important, what qualitative and quantitative data are needed, what key elements are required, and how to develop a plan for your organization.

Speaker Bio:
"David Andrick is currently the Director of Physician Recruitment & Relations for Wilson Health where his primary responsibility is the development of a medical staff development plan and the execution of that medical staff development plan as it pertains to physician recruitment for Wilson Memorial Hospital. David was involved in the development of the WMH hospitalist program and is the Administrative Director of the Wilson Health Sports Medicine program for Wilson Health.
Prior to joining the staff at Wilson Health, David served as Executive Director of Physician Services for Mercy Health Partners-Western Ohio (MHP), working from the regional office in Springfield, Ohio. He had management responsibility for MHP Primary Care Network, as well as physician recruitment responsibilities for two acute care hospitals.
While at MHP David developed a practice management company that allowed physicians and hospitals to collaborate on bringing together a full range of practice management services to private practice office-based physicians in a three-county area.
David brought a unique perspective to MHP, having considerable experience marketing medical management and practice management systems to private practice office-based physicians. He joined the administrative staff of MHP, after spending ten years with their competitor, Community Hospital in Springfield, Ohio as the VP of Physician Services, where his major responsibilities were the development and execution of a five-year physician recruitment plan, as well as all physician relations and retention activities. There he coordinated a series of Practice Management seminars for physicians and office staff and successfully recruited over 60 physicians in nine years.
He has been a frequent speaker for the American Academy of Medical Management (AAMM), Association of Staff Physician Recruiters (ASPR), The Forum for Healthcare Strategists and the Ohio Hospital Association (OHA). His comprehensive experience in medical staff development, practice management, and physician relationships has served him well as a member of the Advisory Board of the American Academy of Medical Management, and allowed him to be appointed to the first edition of “Who’s Who” in Health Care. David is a Past-President of The Ohio Network of Physician Recruiters (ONPR).


Immigration: In-Depth Legal Hows and Whys
Robert Aronson, Fredrikson & Byron, P.A.

Session Description:
Obtain an in-depth understanding of visas, H1B caps and exemptions. Learn about pathways and best options to obtain permanent residence including Labor Certifications and National Interest Waivers.

Speaker Bio:
Robert D. Aronson is a Shareholder and Immigration Attorney in the law firm of Fredrikson & Byron, P.A., located in Minneapolis. He is a nationally recognized figure for his immigration work with International Physicians and he is a long-time friend of ASPR. Among his honors: he has written over 70 articles largely on IMG immigration matters; he was Immigration Legal Advisor for the Council of Graduate Medical Education (COGME), the advisory body to the Secretary of HHS on U.S. healthcare policy; he was the Editor-in-Chief of The Physician Immigration Book, which is the most authoritative work on IMG immigration; he founded and was the first chair of the International Medical Graduate (IMG) Taskforce. Mr. Aronson is a graduate of the Indiana University School of Law and was a Fulbright Fellow at the law schools of Harvard University and Moscow State University.


Benefits: Terms, Trends, and Tips
Scott Manning, FASPR, District Medical Group (DMG)

Session Description:
Review physician benefits including retirement plans, medical coverage, disability coverage, life insurance, liability insurance, long term care, PTO, and CME. Understand physician priorities and current and future trends.

Speaker Bio:
Scott Manning is the Director of HR/Provider Recruiting for District Medical Group in Phoenix AZ. Scott has successfully navigated a dual career track which includes 25+ years of experience in both his fields of expertise. He has achieved professional certification as both a FASPR and an SPHR. He is a "charter member" of ASPR and has held multiple leadership roles including a 3 year term as President and served seven years on the ASPR Board. He has been a frequent speaker/contributor at ASPR conferences and in the Fellowship program.


Utilizing Benchmarks to Optimize Operational Efficiency
Suzanne Anderson, FASPR, Duke University Medical Center

Session Description:
Discover how to track, use, and interpret benchmarking metrics to improve efficiency in your recruitment department. Use data to justify your role and supply meaningful data to your C-Suite.

Speaker Bio:

Suzanne Anderson is the Director of Medical Staff Recruitment at Duke Health. Originally from Ohio, Suzanne received her BS in Marketing from The Ohio State University. Suzanne has worked in the physician recruitment and staffing industry since 1984. Her experience spans multiple venues including locum tenens, contract management, and several business start-ups including building a hybrid recruitment consulting firm which she ran for over a decade. Suzanne joined Duke in 2006 and enjoys the opportunities and challenges that come with recruiting for a large academic medical center. Suzanne has been a member of ASPR since 2009. She is a Fellow of ASPR and Project Lead on the Benchmarking Survey.

 


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