ASPR Leadership Profile
By Lori Jackson Norris, Physician Recruiter, CHW/Arizona
This is part of a series profiling ASPR Board members and leaders.
Spotlight on Shelley Tudor, FASPR, Board Member at Large
When did your current Board term begin? January 2011.
What is your current title? Physician Recruiter.
What organization do you work for? St. Francis Medical Group, Indianapolis, IN.
What do your responsibilities include? Manpower planning, physician recruitment, retention, and business development.
How much physician recruitment experience do you have? Five years.
How long have you been an ASPR Member? Five years.
What ASPR committees do you participate in? Benchmarking, Marketing & Membership, Ethics, and the Board
What is the best part of being an ASPR member? That’s difficult to quantify. The colleagues with whom I interact have been an invaluable source of support and resource for me. Yet, the educational component has been just as important in terms of enhancing my career as a physician recruiter. On the whole, I would say, it is the opportunity to grow personally and professionally — through camaraderie and education.
Why is it important to you to serve as an ASPR Board Member? I am passionate about healthcare and believe physician recruitment directly contributes to high quality healthcare for communities around the country. Since ASPR advances the efforts of in-house recruiters, I feel it is a responsibility to get involved and do my small part. As a volunteer organization, our success is wholly dependent on our participation.
What do you think are the one or two most important attributes of a successful physician recruiter? Understanding and collaboration. Placements are never as simple as finding a warm body for the FTE slot. It is important to understand what everyone is seeking — the administrators, the practice, and the candidate — and work with all involved to find long term solutions.
What brief advice would you give a new physician recruiter? Patience, patience. Everyone wants different things and they all want it yesterday. It takes time to learn the tight-rope act of managing expectations while promoting quality over speed.
What do you think is the biggest challenge facing physician recruiting today? The ability to recruit effectively in times of increased demand, but tightening financial constraints will be a challenge for many years to come, I expect.
If you could have lunch with anyone past or present, who would it be and why? Winston Churchill. Aside from his obvious accomplishments, he was a markedly imperfect human being; loved and hated in equal measure. Yet he never apologized for who he was nor tried to conform. Brass, spunk, moxie, chutzpah — whatever you want to call it — I love it!
Name one interesting thing many of your colleagues may not know about you. I would happily banish all heels and suits from my closet, if I thought I might get away with it. I may be polished at the office, but I am a complete bum the minute I’m off the clock. Not so terribly interesting, I’m afraid, but telling…I’m the female version of Scott Manning!
What do you believe to be the greatest invention in your lifetime so far? I hate to say this, but I’m completely dependent on my iPhone: it gets me home when I’m lost (frequently), entertains me when I’m bored, reminds me when I have an appointment, stores all those pesky phone numbers, finds the nearest Starbucks when I’m traveling, stores my recipes…and a million other things.
What was the last book you read or movie you saw? Beach Music by Pat Conroy. A colleague introduced me to his writing, so I’ve worked my way through a few of his books. I enjoy the writing style.
Do you have a favorite hobby or pastime? Gardening. I hate housework, but will happily putter around outdoors for hours on end.
Do you have a favorite quote or motto? Is it 5 o’clock yet?
Anything else you would like us to know? We are always happy to welcome new members to the ASPR Benchmarking Committee. If you have any leadership aspirations… we could really use a new co-chair, too. People are growing tired of Debbie and me!